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The Cloud, Social Media and E-Discovery

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A recent survey published by analyst firm Enterprise Strategy Group (ESG) and Clearwell Systems, Inc. points to increased interest in e-discovery for cloud-based applications and social media. According to the findings, “30 percent of respondents reported cloud-based applications as in-scope for e-discovery in 2010. In 2011, that number is expected to jump to 60 percent, illustrating the pervasiveness of cloud computing as part of corporate IT infrastructure and the need for companies to be in control of their data both inside and outside of their firewalls. Yet despite the rising importance of cloud-based applications in e-discovery, only one quarter of respondents deemed their organization truly prepared to handle e-discovery requests involving the cloud. When asked why they were unprepared to respond to the necessary cloud-related requests, 39 percent stated they had no prior need, while an alarming 37 percent reported their organization had simply no defined policy for discovery of cloud-based applications.”

 Other key survey findings on e-discovery expectations:

  • 58 percent of respondents expect to manage social media applications as part of e-discovery in 2011, more than double the 27 percent who did so in 2010.
  • With 61 percent of responses, collaboration suites such as SharePoint were cited as the most pervasive cloud computing technology impacting enterprises, followed by cloud-based email at 54 percent.
  • When asked what types of social media applications would be the most relevant for e-discovery, 79 percent named Facebook, followed by Twitter (64 percent) and LinkedIn (55 percent).
  • Over 70 percent of the respondents saw the number of lawsuits and regulatory inquiries increase from 2009 to 2010. Nearly half of those surveyed stated that the number of lawsuits increased by up to 20 percent and approximately 8 percent reported a dramatic increase of 50 percent or more.
  • The expected rise in litigation in 2011 is nearly identical to the rise seen in 2010, with 7 out of 10 companies believing that investigations will continue to increase.

The survey results were based upon responses gathered from more than a hundred Fortune 2000 enterprises and government agencies. ESG’s full “Trends in E-Discovery: Cloud and Collection” report and analysis is available for download from Clearwell’s Web site .

In other Clearwell news, just this week, Symantec Corp. announced that privately-held Clearwell is now part of Symantec. The company completed its acquisition of Clearwell on June 24. The acquisition agreement between Symantec and Clearwell was originally announced in May. Clearwell will join Symantec’s Information Management Group. Symantec plans to offer Clearwell’s e-discovery solution as well as its own Symantec Enterprise Vault.

 


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